BAC/BAC Pro. BEP/CAP BAC+2/DUT/BTS BAC+3 BAC+4 BAC+6 et >
Niveau d'expérience : 2 à 5 ans
Niveau du poste : Confirmé / Sénior
Secteur :
Centre d'appels téléphoniques
ENTREPRISE
Do you enjoy working in a fast-paced environment where no two days are ever the same?
An industry leader for over 20 years, we provide services that are oriented as life coaching to individuals from all over the world. The customer service team is in charge of new customer registration, processing payments and managing appointments for existing customers.
POSTE
Native or fluent English
Superior customer service skills
Sales orientation
Basic computer skills/database management
Adaptability and flexibility
Ability to multitask
Excellent interpersonal skills
Team Player
Experience working in a call center environment is a plus
Customer service responsibilities:
Maintaining a positive, empathetic and professional attitude towards customers
Responding promptly to customer inquiries
Communicating with customers over the phone
Assisting the manager with daily tasks
Updating records of customer interactions, transactions, comments and complaints
Knowledge of our products
Processing customer requests and complaints
Managing appointments
Benefits:
CONTACT
Postulez sur EmploiLibre.fr en utilisant le bouton ci-dessous.